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A place for free form discussion of all things Supernatural.
  1. Alice
  2. Site Technical Issue
  3. Monday, 17 November 2014
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We've never had a good, central place to report site issues, and we know they're happening. Those little Gremlins love causing mischief! Please report your issue or problem by replying to this post. Our crack site administrator will get right on it.
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eilf
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Hi Alice. I have been wondering how other people are getting nested comments (on the discussion page) and I am not able to do it. Leah and I just realised that there is only access to nested comments in Chrome but as far as I can see not in Firefox or IE. In Firefox there is a "(heart) like" button in the place where the "comment" button is in Chrome.

Also in chrome the timing of previous comments is pretty random, where it seems to be correct in Firefox. Honestly I don't think it is really a major problem, just thought I would let you know.
  1. more than a month ago
  2. Site Technical Issue
  3. # 1
Alice
Site Administrator
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We are having issues lately where user accounts are being disabled at random. I'm working on the problem. If you find you can't login, send me a message via "Contact Us" or post a reply here. Sorry for the inconvenience.

Thanks,

Alice
  1. more than a month ago
  2. Site Technical Issue
  3. # 2
st50
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I've just noticed that the lets discuss page here seems to be allowing anonymous posts.  Personally, I enjoy knowing who I'm talking to, whether they've chosen to log in or not.  It might become difficult, later, for readers to tell whether comments are coming from multiple anonymous people, or one poster. I don't know if this is something that bothers others, but I would rather see it made a requirement for posters to "own" their comments with a name.
  1. more than a month ago
  2. Site Technical Issue
  3. # 3
Bevie
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I'm having no luck in giving myself an avatar icon.  All I get is 'fatal error'.   Could someone please spell out instructions as if to a 3 year old?  Thanks a lot!   Bevie
  1. more than a month ago
  2. Site Technical Issue
  3. # 4
Bevie
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Thank you Alice for helping me get an avatar.  i don't still know what  was doing wrong before, unless  I was trying to do it in My Profile instead of Edit.   Bevie
  1. more than a month ago
  2. Site Technical Issue
  3. # 5
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Hey,   spam posts seem to be back on the page. That is all. :)   - Lilah
  1. more than a month ago
  2. Site Technical Issue
  3. # 6
Bevie
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On the Discussion Page it seems to be full of Sexual Medical stuff or it seems likek it.    Not discussions of our show, for sure.
  1. more than a month ago
  2. Site Technical Issue
  3. # 7
njspnfan
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Hi Alice - was checking out the different features on the site.  On the Polls page, I noticed that the text on the poll questions is black; this is illegible with the dark gray background.  I know you can just highlight the text and read it; just wanted to give you a heads up.  
  1. more than a month ago
  2. Site Technical Issue
  3. # 8
Ettie
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Hi. This isnt a question about a technical problem but I was wondering if the rules of posting ie 'Be nice, be constructive, show respect' etc apply to all areas of the site. 
  1. more than a month ago
  2. Site Technical Issue
  3. # 9
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There have been some fishy topics arising that I think are not fit to be there. They sound like adult adds.

Anyway, wanted to poke you about these:

Best private video chat right now with sexy beautiful model
Started by LindaRen
New private video chat right now with sexy beautiful girl
Started by WolfDisa
Private video chat right now with sexy beautiful girl

And one sounds like it is a hoax to get money from people.
  1. more than a month ago
  2. Site Technical Issue
  3. # 10
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Those posts are back again. I think you might need to block them so they can't post anymore. Don't know how that works, but giving heads up again. :)

It's the same posters:

Private video chat right now with sexy beautiful model
Started by LindaRen
New private video chat right now with sexy beautiful girl
Started by WolfDisa
Free private video chat right now with sexy beautiful model
Started by WolfDisa
  1. more than a month ago
  2. Site Technical Issue
  3. # 11
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Alice, the past two days I have frequently been getting bounced off the site and the screen comes up saying that it's a server issue. It happens most often when I'm trying to load comments from an article with many comments. Is this happening to anyone else?
  1. more than a month ago
  2. Site Technical Issue
  3. # 12
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I'm not sure if this is where I should post this but I saw somewhere that there was a CBOX chat room where I could talk to other fans but couldn't find it? I was wondering if this still exists? I wanted to interview some fans (as well as WFB writers) for a project I am doing on the Supernatural fandom. Thank you,
Aleck
  1. more than a month ago
  2. Site Technical Issue
  3. # 13
Nogadamo Bhitia
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I am a new participant in the discussions and i want to thank you for this site. I'm not sure this is the appropriate place to do it, but since this page focuses on the website, I picked it. I enjoy reading the articles and the discussion they cause.
It would be nice to have an opportunity to preview my comments before they are posted. I don't know how big a deal this is technically, but since the comment field has a small visual field while one is typing into it, it is easy to make a mistake.
Once again, thanks for a great site.
  1. more than a month ago
  2. Site Technical Issue
  3. # 14
Russ
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Guest wrote:
I don't know how big a deal this is technically, but since the comment field has a small visual field while one is typing into it, it is easy to make a mistake.
Once again, thanks for a great site.


You can actually resize the comment field. At the bottom of it, there is a little collection of dots. Put your cursor over it, click and hold, and move it up or down.
  1. more than a month ago
  2. Site Technical Issue
  3. # 15
Russ
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Not a technical problem, but a mere request.

Is there any chance of adding a "spoiler" option to replies?

That way if one of us wants to comment on info about a future episode, without ruining it for those who don't want to know, then we can wrap them in spoiler tags.
  1. more than a month ago
  2. Site Technical Issue
  3. # 16
Russ
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A questions regarding the "So much Supernatural pretty, so little time..." thread. I keep getting an error 404.

Is it locked? or just locked from me? I don't really care if I'm not allowed in there. I saw some artwork in there I liked, and only popped back every now and then to see if there was something new.

I see this on the main page now:

http://i33.photobucket.com/albums/d99/rookskickz/supernatural/wfb-forum.jpg~original
  1. more than a month ago
  2. Site Technical Issue
  3. # 17
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eilf, you might be having the problem I had when I first got a few PMs last year. After you have received a few from the same person, the new ones don't appear until you click on the "view all messages" message at the top. It's invisible until you scroll over it. At least that's what happened to me.:)
  1. more than a month ago
  2. Site Technical Issue
  3. # 18
eilf
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Hi Alice, the personal message function on the discussion page doesn't seem to be working. I can't receive any messages (I had 2 messages come though that i could read and then nothing) - it appears mine are going the other way.
  1. more than a month ago
  2. Site Technical Issue
  3. # 19
Suzkatoon75
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This might be a stupid question, but is there anyway to mark all the threads as "read"? I have tons of pages marked at the moment as "New" which I would like to change. If that makes sense.
  1. more than a month ago
  2. Site Technical Issue
  3. # 20
eilf
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To get recent comments:

Log in

Check comment bubble beside your name at the top of the comment list

This sends you to your disquis page

Click on the most recent article title link

This sends you back to wfb and more recent comments should now be visible.

Or at least that worked for me just now :)
  1. more than a month ago
  2. Site Technical Issue
  3. # 21
eilf
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Hi Alice, this isn't exactly a technical question.

Can I ask what the site policy is on people (including writers) having multiple user names?

I get that a site writer might like to be able to separate their 'writing hat' from their 'personal opinion hat' - and I know at least one of them has done that at least once - but I am wondering if we are all on a level playing field here? I know you aren't going to have much problem with people signing up and using other names and most people if they change their names tend to let everyone know. It is principally regular commenters and site writers I was wondering about.

I'm not saying you SHOULD have a policy, just wondering if you have any opinion on it?
  1. more than a month ago
  2. Site Technical Issue
  3. # 22
Alice
Site Administrator
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Bumping for issues regarding the recent site changes. Having an issue or problem? Report it here and I'll see what I can do.
  1. more than a month ago
  2. Site Technical Issue
  3. # 23
eilf
WFB Member
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Hi Alice on my tablet if I try to open the drop-down menu for 'articles' it sends me to a new tab and THEN going back to the original tab shows that the drop down menu has appeared. The ddm doesn't appear on the new tab ....

This doesn't happen with any of the other headers - tapping on them gives a menu first.

I am using an Android Nexus tablet if that helps :)
  1. more than a month ago
  2. Site Technical Issue
  3. # 24
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Hey!

Some links and pictures have been broken from update. At least gifs are not working.
  1. more than a month ago
  2. Site Technical Issue
  3. # 25
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Broken link / 404 Error under tab About Us > WFB Writers

Example: http://www.thewinchesterfamilybusiness.com/component/authorlist/author/2:alice

Same error for all writers' links.

Also, very slow refresh rate in this forum.
  1. more than a month ago
  2. Site Technical Issue
  3. # 26
muub
WFB Member
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To continue the post I made in the episode 17 about site hacking:

I am always using firefox, never internet explorer. I am accessing this site directly through google. I am also viewing the site from Finland, so I don't know if that's what causing this site to show as hacked so often? Most days during the week this site is unaccessible and is trying to claim I won some internet lottery and tries to push a virus to my computer.
  1. more than a month ago
  2. Site Technical Issue
  3. # 27
Alice
Site Administrator
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I am aware that we have a number of links that are broken on the site. There is no easy way to find these other than trial and error. So, please, if you read an old article that has a bad link or missing photo, please report it below. I know the Episode Guides are having issues right now. If I get enough, I might create a separate thread and make all entries eligible for a drawing or something. Cleaning up the archives is always my Summer Hellatus priority.

Thank you!
  1. more than a month ago
  2. Site Technical Issue
  3. # 28
eilf
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Hi Alice. I am having trouble with embedding stuff in posts. If it is early enough in the comment it messes up the 'Latest Comments' page and all the other comments disappear. I posted a follow-on comment and that didn't appear either though I don't know if that is due to the delay that sometimes occurs between posting and it appearing on the comments page (it can be around a 1/2 hour sometimes and then other times it appears instantly).

I am going to undo it because people will be mad but here is a picture of the result - I embedded a tweet.
(obviously it wasn't a tweet of that ad, that is on the Latest Comments page)
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  1. more than a month ago
  2. Site Technical Issue
  3. # 29
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